Current Status
Venoy currently does not offer paid subscriptions, digital downloads, or purchases directly through this website. The tools provided are currently available for free.
The following policy structure will apply if and when premium services or paid subscriptions are introduced to the platform.
1. Eligibility
If premium services are purchased, refund eligibility will be determined based on the nature of the digital product or subscription, provided the request is made within the 30-day policy for eligible service milestones..
2. Digital Products
Due to the nature of digital goods (such as downloadable templates, code snippets, or generated multimedia files), refunds are generally not provided once the product has been accessed or downloaded, unless the file is demonstrably defective or corrupted.
3. Subscriptions & Cancellations
If a recurring subscription model is implemented:
- You may cancel your subscription at any time through your account dashboard.
- Cancellation will take effect at the end of the current billing cycle.
- We do not offer prorated refunds for mid-cycle cancellations.
4. Failed or Duplicate Payments
In the event of a technical error resulting in a duplicate charge, a full refund for the duplicate transaction will be issued promptly upon verification. If a payment fails, access to premium features may be suspended until the payment is successfully processed.
5. Contact
For any future billing inquiries, please contact us at:
Questions about this policy? Contact Venoy →